About Career Resource Center (CRC)
Unemployed and underemployed workers are not just statistics; they are real people, seeking guidance and support. Whether seeking a career change, returning to the workforce after a break, having recently graduated from college, or experiencing the devastating effects of job loss, we cut through the turmoil and get families back on their feet assisting job candidates to find meaningful work.
We provide our community with a warm and welcoming setting in which to search for their future, helping them remain positive and motivated. We teach self-reliance as the cornerstone of success. Members learn more about themselves, explore career options, and develop a focused plan of action through meetings with advisors and attendance at education and training programs. Job candidates learn to articulate their talents and successfully market themselves, maximizing their chance to find satisfying employment.
Transforming careers has remained constant throughout our 29 year history. Individualized counseling, career-skills workshops, and an array of informational material have accelerated the return to significant and productive career paths of nearly 14,000 individuals. Members span a range of disciplines, professions, experiences, and compensation levels. Keeping pace with changing marketplace demands, technological advances, employer expectations, candidate needs, and the economic environment, we deliver high-caliber employment assistance. Career Resource Center continues to transform careers with responsive, efficient, compassionate, and comprehensive employment resources and support.
Mission and History
Our goal is to Change Lives and Strengthen Communities with Confidence-Building, Results-Focused Employment Resources. CRC began 29 years ago as a religious outreach mission with an innovative approach to serving the needs of a few local individuals impacted by the “white collar” recession. With foresight and wisdom the original founders conceived of and established an organization that relied entirely on volunteers to oversee and deliver services.
Career Resource Center is now an independent 501(c)(3) nonprofit career transition center. CRC continues to transform careers through responsive, efficient, compassionate, and individualized employment resources and support. CRC’s mission of Transforming Careers has remained constant over our long history.
Our high-quality services are specifically recommended to professionals in job transition by a significant number of community organizations including family services, libraries, local chambers of commerce, townships, city governments, religious communities, and the state job centers. Our network of 800+ organizations, all who receive our monthly Calendar of Events, allows CRC to use a community-based approach to help move people along the spectrum toward financial stability, working together to build communities of self-reliant citizens. CRC makes referrals to appropriate organizations for assessment testing, computer training, emotional support, financial assistance, emergency assistance and other needs.
CRC is able to leverage the strengths and resources of the surrounding communities by engaging our team of more than 100 volunteers, who offer their expertise pro-bono to serve on the Board of Directors, deliver education and training programs, coach candidates, greet visitors and candidates, and perform many of CRC’s operational functions. These talented cadres of volunteers, who reside in the surrounding communities, make it possible for CRC to fulfill its mission.
Volunteer advisors/coaches are vetted through a rigorous process to ensure that CRC recruits high-quality, experienced professionals. These volunteers come from a variety of backgrounds, but what they all have in common is their experience with developing individuals in their careers, the hiring process, and experience with employees during the separation process. Advisors come from senior leadership roles at companies that include Kraft, Abbott, Grainger, University of Chicago, FGMK, and Arthur Anderson to name a few, and others are professional career coaches.
Meet Our Team
Executive Director
Kristina Phillips
Kristina Phillips was appointed Executive Director of Career Resource Center in June 2017. She holds a BA, MPA, and is currently completing a PhD in Business Organization and Management.
Her professional experience spans public policy, workforce training and development, program design and implementation, donor management, event management, and grant writing. Kristina has been an active team builder, development expert, and leader with several area nonprofit organizations. She works closely with Career Resource Center's board, staff, and volunteers to seek and cultivate relationships with strategic partners, individual donors, private foundations, philanthropic entities, government organizations, and community agencies.
By utilizing her business and social service acumen, Kristina is able to guide the agency toward a more encompassing view of the job seeker. Throughout her directorship, she has incorporated a broader range of membership from more diverse populations who greatly benefit from the center's services. Kristina works to deepen and strengthen community bonds as well, by partnering with several neighboring townships and local businesses. Kristina has expanded programming to achieve a holistic and comprehensive approach to the job search.
Board of Directors
Tom Ratchford
President
Current: Financial Consultant; Board, Joseph Academy
Past: Director Finance, Billing Services Group; Vice President/Finance Chief Financial Officer, Stimsonite Corporation
Claire Thom
Treasurer
Current: Retired; Board of Directors - Inspyr Therapeutics; Scientific Advisory Board - Third Coast Therapeutics, Inc.
Past: Senior Vice President, Oncology Therapeutic Area Head, Astellas; Senior Vice President, Millennium Pharmaceuticals; Senior Vice President, Takeda
Brent White
Secretary
Current: Founder, Career Coach, and Job Search Strategist, Peoplefocus
Past: Senior Client Development Director, InsightsNow, Inc.; Vice President, Client Development, MetrixLab; Vice President, SmartRevenue; Executive Vice President, TNS North America
Mary Beth
Barrett-Newman
Current: Founder and President, 2nd Career Consulting
Past: Executive Vice President & Chief Sales Officer, Mullin TBG; Senior Vice President-Executive Benefit Consulting, Mullin Consulting; Trust Officer, First Chicago
Tywnia Brewton
Current: Director, Human Resources, Astellas Phrama US
Past: Director of Human Resources for North America, Glanbia Performance Nutrition; Senior Manager, Human Resources Global Functions, Baxter Healthcare; Manager, U. S. University Relations, Baxter Healthcare
Hank Galatz
Current: Associate General Counsel, Employment and Labor Law, W.W. Grainger, Inc.
Lori Goldstein
Current: Employment Attorney and Owner, Law Office of Lori A. Goldstein; Board Member, New Trier High School Board of Education; Board Member, North Suburban Special Education District (NSSED)
Past: Attorney at Wildman Harrold; Attorney at Holleb & Coff; Board Member and Legal Counsel, Temple Jeremiah
Rich Jones
Current: Retired
Past: Director of Corporate Relations, University of Chicago; Vice President, Bank of America; Vice President for International Banking, Continental Bank
David Kahl
Current: Managing Partner, ValueSelling Associates
Past: Vice President of Sales and Marketing, Parlano, Inc.; Sales, Gartner, Inc.
Patrick Looby
Current: Supply Chain Consultant, LynnCo Supply Chain Solutions, Inc.; Commissioner, City of Lake Forest Cemetery Board; Head of Lectors, Church of Saint Mary - Lake Forest
Past: Director of Supply Chain, Ice Mobility, Inc.; Supply Chain Planning Manager, Insight Beverages; Director of Inventory Management, American Hotel Register; Senior Manager Supply Chain Services, Walgreens Co.
John Strauss
Current: Retired;
Highland Park Hospital, Volunteer;
Curt's Cafe, Volunteer
Past: Senior Principal, Accenture
Our Team of Advisors
Mary Beth Barrett-Newman
Mary Beth Barrett-Newman is an experienced executive, coach and mentor with 20+ years of her "1st career" spent in executive benefit consulting and financial services. Mary Beth's goal is to help each client present his or her "best self" in all aspects of a job search. To do that, she focuses on the unique needs of each client, partnering with time to develop a job search strategy and "tools' of the job search. Her experience includes: 2nd Career Consulting - President; Mock Interview Coach - Northwestern University's Kellogg School of Management, MullinTBG - Executive Vice President and Chief Sales Officer; Turst Officer - First Chicago.
Jack Bigelow
Jack Bigelow does not think the goal of networking is to get a job. Instead, the goal is to reach out to as many people as possible and develop relationships because everyone has a contact. "Getting a job is a by-product of good networking," says Bigelow, a former Principal at Arthur Andersen LLP and now a Communications Consultant. His experience includes: Pacific Institute for Research and Education-Facilitator, Communications Consultant; Arthur Andersen LLP-Principal, Communications Consultant, Global Human Resources.
Wendy Bremen
Wendy Bremen brings to her coaching practice more than 15 years of leadership in the executive search, consulting and publishing industries and an MBA from The Wharton School. In addition, Wendy has helped hundreds of entrepreneurs rigorously evaluate their business ideas as a Practice Leader at The Wharton Small Business Center, has interviewed scores of senior executives in both executive recruiting and staffing functions for management consulting roles and has worked as a management consultant herself in the Strategy Practice of Cap Gemini Ernst & Young. Her experience includes: Windale Group-Principal; HighPoint Associates-Advisor, Head of Network Development; WMB Advisors-Consultant.
Monty Edson
Monty Edson believes the key to a successful job search is having a plan and breaking it down into smaller bites. While teaching at the graduate level, Monty has worked with many students in transition and has helped them to be successful by figuring out what they want and what their plan is. He enjoys helping job seekers at Career Resource Center to do the same. "Candidates really need to consider what a job offers and what it requires, then compare it to what they have to offer and what they require from a job. His experience includes: Peak Performance-Action Coach, Business Coach; Lake Forest Graduate School of Management-Faculty; Guarantee Trust Life Insurance Company-Senior Vice President; Gurley-Ortman, Inc. -Vice President.
Marla Gottschalk
Marla Gottschalk is an experienced executive, having recently left her position as Chief Executive Officer of The Pampered Chef, the premier direct seller of high quality kitchen and entertaining products. Marla led The Pampered Chef executive team for 10 years and was responsible for the overall direction and strategy of the business. Marla serves on the Board of Directors for Potbelly Sandwich Works, Underwriters Laboratories, and Big Lots. Her experience includes: The Pampered Chef-Chief Executive Officer; Kraft Foods-Executive Vice President and General Manager of Post Cereals, Senior Vice President of Financial Planning and Investor Relations, Vice President Marketing and Strategy Kraft Cheese Division, Vice President Finance Kraft North America; KPMG-Auditor.
Charles Gurian
Charles Gurian spent the last 25 years in the professional services arena, filling senior management and human resource roles, primarily for law firms. He recently retired as the Chief Human Resources Officer for a large Chicago based national law firm. Earlier, he was a consultant focusing on finance and operations in governmental and healthcare fields, while also providing these services for closely held business clients. His experience includes: Brinks Gilson & Lione-Chief Human Resource Officer; Tribler, Orpett.
Norma Hoaglund
Norma Hoaglund thrives in a leadership role. Her passion to lead was a guiding light to those she supervised in a dramatic transformation of a hospital's culture. As president of a suburban hospital, Hoaglund decided that patients must be the top focus. "We were trying to provide the best clinical care," Hoaglund says, "but with attention to the patient as the number one product in the hospital environment." She adds, "When you identify a culture and change it, make it diverse, or strengthen it, that's what I like about leadership." Her experience includes: NorthShore University HealthSystem, Glenbrook Hospital -President.
Melissa Jensen
Melissa Jensen works with members to effectively market their unique skills and experience to potential employers through their resume, cover letter, elevator speech, and interview preparation. "It is important to customize the resume to match the employer's needs and communicate how your previous successes will benefit the employer." We also prepare members to make new connections and network regularly. She advises members in the office, and is part of the Career Resource Center virtual coaching pilot program. Her experience includes: Real Estate Investment Business-Owner; Grainger-Director, Employee Development, Program Development Manager.
Rich Jones
Rich Jones postulates that securing the right job is the most important and complex sales challenge a job candidate faces. "The key to a successful transition is in matching one's own experience and passion with the needs of the hiring organization." To do that, candidates need an honest appraisal of their aptitudes, experience, and preferences, as well as a realistic understanding of the needs of the hiring organization. He believes job seekers need to create a positive, forward-looking narrative that matches their skills to the needs of the employer. His experience includes: University of Chicago-Director of Corporate Relations; Bank of America -Vice President; Continental Bank-Vice President for International Banking.
Carol Letofsky
Carol Letofsky shares her expertise with those facing job transition since retiring from a successful tenure as a Human Resources executive. She understands that looking for a new position or switching career directions requires focus and knowing how to apply one’s strengths to the position sought. Individuals re-entering the workforce especially need to concentrate on strengths and nontraditional work-related experiences as transferable experience. Her experience includes: Options Clearing Corporation (OCC) - First Vice President Human Resources and Administration; Human Resources Consultant – Options Clearing Corporation (OCC).
Hugh Mazza
Hugh Mazza characterizes our impact on job seekers as exceptional. Career Resource Center is strongly results focused, assisting members in designing a strategic yet individualized approach to their search, along with the quality of advising and targeted training to effectively execute those strategies. His experience includes: Kraft Foods Inc.- Vice President Human Resources and Administration; BASF Corporation -Director of Human Resources; SFM Corporation -Director Corporate Administration and Human Resources; United States Department of Labor-Economist.
Don Nemerov
Don Nemerov knows that being able to clearly articulate your skills and how you can add value is critical to a successful job search. "Each person needs to be able to say, 'I do this really well, I've done it here and here and I can do it for you."' He also considers positive thinking to be crucial for candidates. "There may be many people with the same qualifications as you so you need to be able to connect with others and present yourself as someone people want to work with." His experience includes: FGMK-Managing Director; Grant Thornton -Managing Director; Price Waterhouse Coopers-Director; Deloitte Consulting, LLP-Director; Arthur Andersen -Principal.
David O'Brien
As a human resources executive for more than 20 years, David O'Brien has capitalized on career growth opportunities several times. "From manufacturing to healthcare to employer services for business processes and to high technology software, even though I stayed in human resources, I purposely made the choice to challenge myself and meet new sets of employees by exploring different industries." David O'Brien counsels those he has mentored to go after growth opportunities as well. His experience includes: HydraForce-Global Director of Human Resources; Sun Coke Energy-Manager, Staffing and Organizational Development; Infogix, Inc.-Human Resources. Leader; ADP-Area Human Resources Director; Abbott Labs-Human Resources Manager.
Richard Preves
Richard Preves feels each component of a job search needs to be evaluated and addressed. "A one-size-fits-all approach does not benefit job seekers. A thorough understanding of each job seeker results in a tailored plan to maximize their success." As the founder and president of an architectural and planning firm, Richard learned that each project had a particular set of personalities and challenges to consider. In addition, by interviewing, hiring, training, and mentoring professionals for his firm, Richard learned that employees benefitted from a personalized approach to develop their skills. His experience includes: Richard Preves & Associates Architectural and Planning Firm -Founder and President.
Keith Smiley
Keith Smiley's philosophy is that employees need to take ownership of their own career. "The most satisfying part of my job was helping employees to move their careers forward." Keith Smiley's recent experience includes managing a large operational organization that provided opportunities to coach employees at many levels. His business experience includes pharmaceuticals, medical devices, human resources, and finance. He also mentored new college graduates entering the workforce as they adjusted to the "real world." His professional experience includes: Abbott Laboratories-Information Technology Director; Kraft Foods-Information Technology Consultant; William M. Mercer-Systems Analyst.
Marshall Smith
Marshall Smith holds that a good resume with a solid value statement is key to getting the attention of an employer. "You really need to develop your own personal narratives so, when you're in an interview, you have a repertoire of success stories to go to." Also crucial for success is constructing a plan of action and being accountable to this plan, which requires discipline, energy, and flexibility. Having spent much of his professional career in management, Marshall devoted significant time mentoring people toward success and helping companies to be successful. His experience includes: Dutch Ophthalmic USA-US Director of Sales; Alcon Surgical-Senior Division Manager, Division Manager, Vitreo-retinal Manager/Field Trainer.
Ron Taylor
Ron Taylor's first employment lasted 15 years and he loved it. Soon thereafter, Ron learned for the first time how to look for a job. It required a lot of skills he was rusty at, but it was well worth the effort. In the course of 40 years, Ron experienced mostly good career changes. Therefore, he vowed to always help others to more effectively pursue career changes. He accentuated the power of proactively networking, targeting and figuring out the employer needs. His experience includes: general management, profit and loss, sales and marketing, strategy and corporate development, and project management. Ron has worked across myriad industries like construction, engineered systems and software, healthcare, nonprofit and financial services.
Sue Thomas
Sue Thomas is a seasoned professional with years of human resources and staffing experience, but at one time it was all new. "I was a high school guidance counselor and then I was at home with my children for 16 years." Sue gives credit to a colleague for helping her learn the ropes of the corporate setting. "I reported to a vice president who was the epitome of a leader. She was very motivational and collaborative." Sue followed that guidance throughout her career as a human resources consultant, strategic staffing professional, and an executive recruiter for the medical device industry. Her experience includes: Worldbridge Partners-Executive Recruiter; Baxter Healthcare-Manager, Strategic Staffing; The Chatfield Group-Human Resources Consultant.
Brent White
For Brent White, exhibiting an attitude of confidence throughout the job search is key. "To build this confidence, I work with members to ensure they have a firm grasp of the key strengths they bring to a business, a resume focused on quantifiable accomplishments, and a realistic plan that leverages their ability to secure those sought-after interviews." Brent spent more than 35 years in sales and sales management and held senior leadership positions at Taylor, Nelson, Sofres, one of the world's leading market research firms. Over the years he has been a mentor to many young talented professionals by providing career advice. His experience includes: Peoplefocus-Career Coach and Job Search Strategist; InsightsNow, Inc.-Senior Client Development Director; MetrixLab-Vice President, Client Development; SmartRevenue-Vice President; TNS North America-Executive Vice President.
Staff
Kelly Clark
Director of Programs
Kelly Clark currently serves as Career Resource Center's Director of Programs. Kelly was hired in 2009 when she returned to the workforce after 10 years raising her son. Kelly's responsibilities and title have evolved in the last 9 years and now include creating and developing new programming and services, recruiting volunteers, and event planning. Kelly holds a BS in Marketing from DePaul University. Previous experience includes client services roles at MCI Telecommunications Small Business and Baxter Healthcare- Renal Division. Her experience also includes corporate event planning for Starbucks as a contractor with Creative Group in Buffalo Grove, Illinois.
Linda Bucher
Development
Coordinator
Linda Bucher serves as the Development Coordinator assisting the Executive Director with grant and proposal applications, managing deadlines, tracking donations, annual client demographic reports and follow-up. She retired early from a career in 401(k) administration. Since 2008 she has dedicated herself to Career Resource Center and our mission.
Thank You to our Donors!
Corporations & Buisnesses
Faith Based
Abbott Fund
Baxter International Foundation
Big Lots, Inc.
Bridge Personnel Services Corp.
Carmax Foundation
Executive Coaching Partners
Farmers Insurance
Forest & Found LTD
FranNet
Illinois Tool Works Foundation
Peoplefocus, Inc.
Pfizer Foundation Matching Gifts Program Potash Corp.
Regatta Wealth Management
The Tranel Financial Group
Governmental
City of Highland Park
Libertyville Township
Moraine Township
New Trier Township
Northfield Township
Vernon Township
West Deerfield Township
Wilmette Public Library District
Christ Church, Winnetka
Church of St. Mary, Lake Forest
First Presbyterian Church, Deerfield
First Presbyterian Church, Lake Forest
First Presbyterian Church, Libertyville
Glencoe Union Church
Holy Cross Church, Deerfield
Our Lady of Perpetual Help, Glenview
James Lutheran Church, Lake Forest
Temple Jeremiah, Northfield
Union Church of Lake Bluff
Foundations
Campbell Family Foundation
The Connelly Family Foundation
Davies Family Foundation
John Dugan Charitable Foundation
Karen & John Crotty Foundation
Libertyville Sunrise Rotary Foundation Northbrook Woman's Club Foundation
PayPal Giving Fund
Roger & Susan Stone Family Fund
Rotary Club of Wilmette Foundation
The Tony DeRosa Foundation
Individual Donors
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Barr, Lynn and Marvin Rudman
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Bassi, Vic and Anne
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Beck, Tom and Erin
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Bernish, Debi
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Bigelow, Jack and Harriett
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Billington, Priscilla A.
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Bliss, Barbara
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Bloom, Jonathon
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Bouslog, Jean and Tom
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Brenner, Roberta P.
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Brewton, Tywnia and Aaron
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Bries, Patti and Norb
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Brown, Bill and Norma
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Brown, David and Joyce
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Brown, Steve and Marla Kell
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Bucher, Burt and Linda S.
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Connelly, Jim and Mary
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DeManno, Deborah
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Denenberg, Pat and Jay
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Denman, Pat
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DeRosa, Sharon
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Gold, Sunny
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Goldstein, Lori
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Gordon, Richard L.
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Hayes, Carol
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Henkel, David and Pamela
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Henry, Mr. and Mrs. Jerry
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Liu, Kathy
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McColl, James
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McKay, Lynda M.
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Michel, James and Kelly
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Miller, James W.
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Miller, Kurt and Kathie
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Picchietti, Susan
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Robinson, Betsey
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Ross, Brad and Susan
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Rubin, Kris
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Rubin, Barry
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Rubin, Neal
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Sanborn, Donald and Georgia
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Sanders, William
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Saratore, F. Anthony
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Sauser, James
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Schafer, Bob
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Schaffel, Mr. and Mrs. L.
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Schraufnagel, Dick
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Schultz, Gerald and Barbara
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Schumann, Bill
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Schwab, Randy and Nikki
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Seff, Fred and Ginger
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Segal, Nancy
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Segall, Ralph and Nancy
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Seip, Kenneth
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Shackleford, Julia
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Shapiro, Mr. and Mrs. Alvin
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Shaw, Robert
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Shields, Vivian and Patrick
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Sikorovsky, Eugene and Patricia
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Silge, Chris
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Silverman, Jack
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Siudyla, Pamela
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Slaughter, Sue and Steve
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Smiley, Keith
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Smith, Leslye
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Smith, Sari
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Smith, Scott E.
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Snort, Jennifer
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Snyder, Ron and Audrey
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Solomon, Joel and Jessie
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Sparrow, Peggy and Vince
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Spezzano, Matthew
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Spiel, Robert and Gail
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Staley, Charles and Renate
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Starkey, James
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Stoner, Jeff and Jeanne
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Strauss, John
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Stypik, Barbara
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Sublewski, Elisabeth
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Sullivan, Beth M.
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Surman, Bob and Mary Beth
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Taylor, Ron and Anne
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Thomas, Sue
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Thompson, Bradley
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Welling, Beverly
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